Kanopy is a streaming video platform featuring content from educational videos to documentaries. To contact Kanopy customer service, individuals can use the helpline number, 1-415-513-1026, to express their queries and concerns. The Kanopy contact number is available for questions about getting started with the streaming platform and its apps. It is also an option to seek assistance with troubleshooting, resolving errors, film playback issues, account creation, and resetting passwords.
Individuals seeking general information can contact Kanopy customer service via email at info@kanopy.com. For reporting legal issues, the company has published two email addresses. Customers with copyright infringement inquiries can email copyright@kanopy.com to express their concerns to the company representative. To contact Kanopy support for privacy inquiries, send an email to the address privacy@kanopy.com to discuss your queries. Lastly, the email press@kanopy.com is available for inquiries from the media department involving press-related issues. Although the customer service team tries to respond quickly, it still takes some time. Therefore, individuals with urgent inquiries can use the Kanopy phone number to contact.
The Kanopy website is the best alternative to downloading their app on your smart device. Because of your public library or university support, you can use it to stream thousands of films for free. The website also provides an option to contact Kanopy customer service. To do so, visit www.kanopy.com and click Support to get directed to a contact form. Complete it by entering your name and email address and following the prompt. You can also browse the list of FAQs available on the same page to look for a solution.
The company also has an active presence on various social media platforms like Facebook, Twitter and Instagram. By following them on these platforms, customers can stay updated on their latest news and seek direct assistance from the support team.
Kanopy Inc. is in the United States at 781 Beach Street, 2nd Floor, San Francisco, California 94109. However, visiting the headquarters is recommended if the issue is serious. Customers with minor queries or concerns can visit the Kanopy office at 695 Park Dr, 1200, Costa Mesa, California, 92627 for assistance. For people in Colorado, the Kanopy address for their respective branch in Denver is 1550 Wewatta St, Denver, Colorado, 80202. Individuals facing any issue related to customer service can either visit these addresses or post a letter to them for assistance. However, visiting the company branch is only recommended if the issue is critical enough to require a face-to-face discussion with the company representative.